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What Essential Software Functions Should Your POS System Support? Businesses do not always function the same way, and this means their automation requirements all usually different too. Therefore, if you intend to set up retail management software, it is your distinct operational processes that will influence the kind of support needed. However, below are some important POS software features that you may need: Inventory Management Every business needs to have a form of stock management because it’s vital to be able to trace what’s left of your stock with each sale. Inventory management is not a feature that your POS software should miss as it helps tell when to restock to satisfy customer demand.
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The reporting feature is very important to have in any data processing application that’s backed by a database. Within the context of information systems, any data captured into a database–it could be on sales or customer orders, won’t make much sense until a business is able to extract it at any single time through queries that rely on parameters that make sense. You can accomplish that with POS software that supports the reporting function. For instance, you may obtain a weekly or daily sales report at you store or customize the results to just a single employee. Management of Customers Do you know your customers really well, and are you identifying their buying patterns? A great POS system should help you understand your customers better so that you can provide a better experience for them. For instance, the application may support a reward formula where a certain customer is given a discount or any other incentive in appreciation of their loyalty. Staff Authentication/Authorization Any great retail management system ought to support a clearly defined staff authentication and authorization mechanism. Your POS software requires much more than just prevention of hacking to protect itself as well as the transactions information it holds. You can be sure that only allowed users will access the system once there are proper authorization and authentication mechanisms. Additionally, the system administrator may distribute rights of access to various parts of the software, removing conflict of interest and making sure that no user carries out a system task that’s not allowed for their position in your organization. In the final analysis, you’ll have the capability to trace all system activity by any user any time you want. This is a very critical function when there’s the need to check fraud and keep every staff accountable for their deeds. Before buying any retail management software, it makes sense that you first consider what exactly your business needs. When a complete system analysis has disclosed what’s needed, identify POS software with capabilities to support your needs.